Презентация, доклад по английскому языку Hotel staff

hotel: hires the staff, controls the work of all the services, solves different problems guests can have.

the lobby. The duties of the receptionist are to check in and out guests, check their booking if there is any, give them keys to their rooms and any information about the hotel services if they need it. Some hotels have registration forms. Receptionists help guests to fill them correctly. They also answer phone calls, take phone messages for the guests of the hotel when they are not in and give them their mail.

transport, restaurants and other things that interest them. Concierge also helps guests to book flights, restaurant tables and excursions, to find a guide, to use mail and so on. Concierge must speak foreign languages. In large hotels they usually know English, German, French and Spanish.

their luggage.

department of a hotel.

the day, spends entertaining competitions, parties, shows and disco in the evening.

main task of the hotel staff?
2. Where does the receptionist work?
3. How must the concierge help guests?
4. What is chambermaid’s responsibility?
5. Who runs the hotel?
6. Whose duty is to help guests with the luggage?
7. What kind of person is the animator?
8. Where does the chef work?

shoemaker, concierge, chambermaid

регистрации?
2. Кто выдает ключи?
3. В какую комнату ты отнес завтрак?
4. Интересно, сколько людей работает в вашей гостинице?
5. Аниматоры организуют и проводят развлекательные мероприятия.
6. Консьерж часто принимает сообщения для гостей.
7. Я должен заказать такси в аэропорт на завтра.
8. Когда вы хотите, чтобы носильщик пришел и забрал ваш багаж?
9. Наш шеф повар приготовил для вашего гостя свое фирменное блюдо.
10. Мы попросили горничную убрать номер еще раз.